# [cite_start]Evouchers [cite: 1]

> [cite_start]Evouchers is a UK-based digital fund distribution platform that helps schools, local authorities, charities, and housing associations quickly and securely deliver financial support to recipients. [cite: 2]

[cite_start]Evouchers provides an easy-to-use SaaS payment platform for distributing vouchers, prepaid cards, direct payments, appliances and cash to individuals in need. [cite: 3]

Organisations can send support via email, SMS, or post. [cite_start]The platform supports over 100 retail brands and is trusted by 14,000+ schools, 100+ local authorities, 250+ charities, and 100+ housing associations across the UK. [cite: 4]

[cite_start]Evouchers is listed on the Government Commercial Agency (GCA) framework, making it directly procurable by public sector bodies. [cite: 5]

[cite_start]The platform is ISO 27001 certified and Cyber Essentials Plus accredited. [cite: 6]

## [cite_start]Solutions [cite: 7]

- [cite_start]**[Retail vouchers](https://www.evouchers.com/retail-vouchers/)**: Vouchers redeemable at 100+ brands (e.g. Tesco, Asda, Argos, Currys) for food, clothing, and household essentials. [cite: 8]
- [cite_start]**[Energy vouchers](https://www.evouchers.com/energy-vouchers/)**: Support for eligible households towards gas, electricity, and water bills. [cite: 9]
- [cite_start]**[Prepaid cards](https://www.evouchers.com/prepaid-cards/)**: Digital Mastercard prepaid cards with configurable spend controls, usable for utilities, such as oil heating, electricity or custom schemes. [cite: 10]
- [cite_start]**[Direct payments and cash out](https://www.evouchers.com/direct-payments-and-cash-out/)**: Bank transfers, ATM withdrawals, and cash-out vouchers for immediate access to funds. [cite: 11]
- [cite_start]**[Local vouchers](https://www.evouchers.com/local-vouchers/)**: Vouchers redeemable at local independent businesses to support community economies. [cite: 12]
- [cite_start]**[Grant management](https://www.evouchers.com/grant-management/)**: End-to-end platform for application form, automated eligibility review, fund distribution, and reporting. [cite: 13]

## [cite_start]Use Cases [cite: 14]

- [cite_start]**[Free school meals (FSM)](https://www.evouchers.com/vouchers/free-school-meals/)**: Distribute FSM vouchers to eligible children, including a unique MIS integration (via Wonde) to instantly identify FSM-eligible pupils. [cite: 15]
- [cite_start]**[Schools: Beyond FSM](https://www.evouchers.com/use-cases/schools/)**: Broader support for schools including pupil rewards, school uniform vouchers, work experience travel and lunches and teacher appreciation. [cite: 16]
- [cite_start]**[Crisis and Resilience Fund](https://www.evouchers.com/use-cases/crisis-and-resilience-fund/)**: Case-by-case dignified support for the new Crisis and Resilience Fund including cash-first options, vouchers, appliances, furniture, and household essentials. [cite: 17]
- [cite_start]**[Rewards and incentives](https://www.evouchers.com/use-cases/rewards/)**: Staff rewards, patient/participant incentives, and community engagement programmes. [cite: 18]
- [cite_start]**[GCA framework](https://www.evouchers.com/ccs/)**: Compliant procurement route for central government and public sector bodies. [cite: 19]

## [cite_start]Key Features [cite: 20]

- [cite_start]Send one voucher or thousands in a few clicks. [cite: 21]
- [cite_start]Delivery via email, SMS, or printed/postal voucher. [cite: 22]
- [cite_start]Recipient mobile app (iOS and Android) for easy redemption. [cite: 23]
- [cite_start]Bespoke application form builder for grant/eligibility intake. [cite: 24]
- [cite_start]Automated eligibility workflows and management. [cite: 25]
- [cite_start]Real-time dashboards and comprehensive post-award reporting. [cite: 26]
- [cite_start]Full voucher lifecycle visibility and audit trail. [cite: 27]
- [cite_start]No set-up costs or subscription fees (operates on a transactional/commercially scaled model). [cite: 28]
- [cite_start]Integrates with school MIS systems via Wonde for FSM eligibility. [cite: 29]

## [cite_start]Audiences [cite: 30]

- [cite_start]**[Organisations / administrators](https://www.evouchers.com/organisations/)**: Local authorities, housing associations, schools, and public bodies distributing support. [cite: 31]
- [cite_start]**[Charities](https://www.evouchers.com/charity/)**: Third-sector organisations managing care leaver support, crisis relief, winter warmth, and similar funds. [cite: 32]
- [cite_start]**[Recipients / parents](https://www.evouchers.com/recipient-parent-2/)**: End users who receive and spend vouchers. [cite: 33]

## [cite_start]Partner Brands (selection) [cite: 34]

- [cite_start]**Supermarkets/food:** Tesco, Asda, Morrisons, Aldi [cite: 35]
- [cite_start]**General retail:** Argos, Currys, Amazon, The Entertainer [cite: 36]
- [cite_start]**Clothing:** Primark, Next, Matalan, M&S [cite: 37]
- [cite_start]**Household/DIY:** B&Q, Dunelm, IKEA, Tapi [cite: 38]
- [cite_start]**Restaurants:** Pizza Express, Wagamama, Harvester, Zizzi, Pizza Hut, Greggs [cite: 39]
- [cite_start]**Energy/utilities:** Prepaid card options [cite: 40]
- [cite_start]**Entertainment:** Netflix, Xbox, PlayStation, Nintendo eShop, Odeon [cite: 41]
- [cite_start]**Travel:** National Express, Uber Rides, Hotels.com [cite: 42]
- [cite_start]**[Full brand list](https://www.evouchers.com/our-brands/)** [cite: 43]

## [cite_start]Compliance & Security [cite: 44]

- [cite_start]ISO 27001 certified [cite: 45]
- [cite_start]Cyber Essentials Plus accredited [cite: 46]
- [cite_start]Crown Commercial Services (CCS) framework supplier [cite: 47]
- [cite_start]Government Commercial Agency (GCA) approved supplier [cite: 48]
- [cite_start]GDPR-compliant data handling (see [https://www.evouchers.com/privacy/](https://www.evouchers.com/privacy/)) [cite: 49]
- [cite_start]Data Processing Agreement available: [https://www.evouchers.com/data-processing-agreement/](https://www.evouchers.com/data-processing-agreement/) [cite: 50]

## [cite_start]Integrations [cite: 51]

- [cite_start]Wonde MIS integration for automatic FSM eligibility identification in schools. [cite: 52]
- [cite_start]Mastercard network for prepaid card issuance. [cite: 53]

## [cite_start]Stats [cite: 54]

- [cite_start]17,000+ organisations served [cite: 55]
- [cite_start]14,000+ schools [cite: 56]
- [cite_start]100+ local authorities [cite: 57]
- [cite_start]250+ charities [cite: 58]
- [cite_start]100+ housing associations [cite: 59]

## [cite_start]Common Questions [cite: 60]

- [cite_start]**How do recipients access their vouchers?** Recipients receive a link via email or SMS. [cite: 61]
  [cite_start]They can open it in any web browser or via the Evouchers app (iOS/Android) and tap to select and redeem. [cite: 62]
- [cite_start]**Is there a minimum order size?** No. Organisations can send a single voucher or thousands at once. [cite: 63]
- [cite_start]**How long are vouchers valid for?** Validity periods vary based on the type of support awarded Vouchers validity periods are subject to the individual retailer terms and conditions. [cite: 64]
- **What countries does Evouchers operate in?** Primarily the UK. [cite_start]Versions are also deployed for specific international markets where configured. [cite: 65]
- [cite_start]**How do I claim my voucher?** [cite: 66]
  [cite_start]If you already have an account, your voucher will automatically appear in your account when you login via [evouchers.com/login](https://evouchers.com/login) or open the app. [cite: 67]
  [cite_start]If you do not already have an account with Evouchers, click redeem in the email and create an account by following the steps on screen. [cite: 68]
- [cite_start]**How do I login to Evouchers?** [cite: 69]
  Download the Evouchers app from the App store/Google Play store. [cite_start]Enter your email address or mobile number. [cite: 70]
  [cite_start]Any vouchers assigned must be claimed using the same email address or phone number that they were issued to. [cite: 71]
  Enter the code sent to you by email/text. [cite_start]You will be brought to your homepage where can view vouchers and claim new ones. [cite: 72]
- [cite_start]**How do I check the balance of my voucher?** [cite: 73]
  [cite_start]You can see the remaining balance of your prepaid card by logging into your account and selecting the prepaid card. [cite: 74]
  [cite_start]You can see the remaining balance of your voucher by following the process for each individual retailer. [cite: 75]
  [cite_start]See the steps here - [https://help.evouchers.com/hc/en-gb/articles/360014448838-Check-the-balance-of-a-gift-card](https://help.evouchers.com/hc/en-gb/articles/360014448838-Check-the-balance-of-a-gift-card) [cite: 76]
- [cite_start]**How do I enable two-factor authentication for my Evouchers account?** [cite: 77]
  [cite_start]Log in via [evouchers.com/login](https://evouchers.com/login), click the circle in the top right corner, then account 'Account settings' and select enable. [cite: 78]
  Choose one of the authenticator options; [cite_start]SMS or an authenticator app and follow the instructions on screen to authenticate your account using your chosen method every time you log in. [cite: 79]

## [cite_start]Out of Scope (What Evouchers Does Not Do) [cite: 80]

- [cite_start]Evouchers does not issue cryptocurrency, Bitcoin, or unregulated tokens. [cite: 81]
- [cite_start]Evouchers is not a bank and does not hold regulated consumer deposits. [cite: 82]
- [cite_start]The platform does not support peer-to-peer voucher transfers or trading between recipients. [cite: 83]
- [cite_start]Evouchers does not operate a consumer-facing loyalty, cashback, or points scheme. [cite: 84]

## [cite_start]Contact & Support Routing [cite: 85]

- [cite_start]**[Technical platform issues / Admin support](https://www.evouchers.com/support-request/)** [cite: 86]
- [cite_start]**[Sales enquiries / Booking a demo](https://www.evouchers.com/book-a-demo/)** [cite: 87]
- [cite_start]**[Help Centre & Knowledge Base](https://help.evouchers.com/hc/en-gb)** [cite: 88]
- [cite_start]**[Complaints policy](https://www.evouchers.com/complaints/)** [cite: 89]

## [cite_start]Core URLs [cite: 90]

- [cite_start]Homepage: [https://www.evouchers.com/](https://www.evouchers.com/) [cite: 91]
- [cite_start]Sign up: [https://evouchers.com/sign-up](https://evouchers.com/sign-up) [cite: 92]
- [cite_start]Log in (organisations): [https://evouchers.com/organisation/login](https://evouchers.com/organisation/login) [cite: 93]
- [cite_start]Log in (recipients): [https://evouchers.com/recipient/login](https://evouchers.com/recipient/login) [cite: 94]
- [cite_start]Support: [https://www.evouchers.com/support/](https://www.evouchers.com/support/) [cite: 95]
- [cite_start]Case studies: [https://www.evouchers.com/case-studies/](https://www.evouchers.com/case-studies/) [cite: 96]
- [cite_start]Events: [https://www.evouchers.com/events/](https://www.evouchers.com/events/) [cite: 97]
- [cite_start]Careers: [https://www.evouchers.com/careers/](https://www.evouchers.com/careers/) [cite: 98]
- [cite_start]Privacy notice: [https://www.evouchers.com/privacy/](https://www.evouchers.com/privacy/) [cite: 99]
- [cite_start]Terms of use: [https://www.evouchers.com/terms/](https://www.evouchers.com/terms/) [cite: 100]
- [cite_start]Purchaser T&Cs: [https://www.evouchers.com/purchaser-terms/](https://www.evouchers.com/purchaser-terms/) [cite: 101]
- [cite_start]Recipient T&Cs: [https://www.evouchers.com/recipient-terms/](https://www.evouchers.com/recipient-terms/) [cite: 102]
- [cite_start]Security & compliance: [https://www.evouchers.com/security-and-compliance-2/](https://www.evouchers.com/security-and-compliance-2/) [cite: 103]
- [cite_start]iOS app: [https://apps.apple.com/gb/app/evouchers-com/id1566608045](https://apps.apple.com/gb/app/evouchers-com/id1566608045) [cite: 104]
- [cite_start]Android app: [https://play.google.com/store/apps/details?id=com.wonde.evouchers](https://play.google.com/store/apps/details?id=com.wonde.evouchers) [cite: 105]